Privacy Policy

Name: Cheam Plumbing — WDI Group (Surrey) Ltd
Address: 1-3 Wealdstone Road, Sutton, Surrey, SM3 9QN, GB
Telephone: 020 3727 2578
Price range: ££

This website, CheamPlumbing.co.uk, is operated by WDI Group (Surrey) Ltd (company number 15560511), 1-3 Wealdstone Road, Sutton, SM3 9QN. WDI Group (Surrey) Ltd is the data controller for personal information submitted through this website.

Information we collect

When you send an enquiry we collect your name, telephone number, email address, postcode, the service you need and the details you give us about the problem. If you telephone or email us, we keep a record of that contact and any job details needed to carry out the work.

How we use it

To respond to your enquiry and arrange a visit.
To quote for, carry out, invoice and guarantee work.
To meet legal and safety record-keeping duties, including gas safety records.
To deal with complaints, warranty claims or insurance matters.

Legal basis

We process enquiry details to take steps towards a contract with you, and to meet our legal obligations where gas work is involved. We rely on legitimate interests for ordinary business administration such as job records and invoicing.

Sharing

We do not sell your information and we do not pass enquiries to third-party lead generators. Information may be shared with our engineers, accountants, insurers, and IT and email providers acting on our instructions, or where the law requires it.

Retention

Enquiries that do not become jobs are kept only as long as needed to deal with them. Job, invoice and gas safety records are kept for the periods required by tax, safety and insurance rules.

Your rights

You can ask for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it where we no longer need it, or object to certain processing. Contact info@wdigroupltd.co.uk or telephone 020 3727 2578. You can also complain to the Information Commissioner's Office.

Cookies and analytics

See our cookie policy for details of the cookies and measurement tools used on this website.

This policy is a template maintained by WDI Group (Surrey) Ltd and should be reviewed by the company before publication.